Where your MSP billing process is quietly costing you time and money
When I talk with partners about what slows their business down, billing rarely comes up first. It gets filed under admin, something someone handles at the end of the month. But MSP billing sets the pace for a lot more than the books. It decides when cash arrives, how much time you spend on follow-up […]
How to audit your distributor relationship: 8 questions every MSP should be asking
A distributor relationship audit, from the MSP's side, is not a compliance exercise. It's a structured check on whether your cloud distributor is earning your business or just keeping it.
Microsoft FY27 CSP incentives: Rewarding growth, security and the Copilot era
A clear signal from Microsoft Microsoft has confirmed a big change to its CSP incentive program for FY27, which runs from July 1, 2026 to June 30, 2027. The message is clear: Microsoft is moving its investment away from flat, run-rate volume and toward growth and premium products. We know changes of this scale can […]
Sherweb’s Microsoft updates for MSPs — September 2026
Short on time? Here’s a quick audio breakdown of the top five updates this month. The most important Microsoft announcement for MSPs this month is the new Copilot in 30 trial program for SMBs, which is now live in the Sherweb portal. There are also several changes related to Microsoft shifting the balance between on-premises and cloud for Dynamics 365. […]
AI business transformation for Dynamics 365 partners: From implementer to outcome advisor
AI business transformation is changing what customers expect from Dynamics partners. Implementation expertise still matters, but it is no longer enough on its own.
