What strong contracts do for your MSP’s day-to-day operations
Your tech is three days into onboarding a new client and sends a message asking whether the client’s mobile devices are covered. Nobody’s sure. Two days later there’s an answer, but by then two more questions have stacked up behind it. That’s a contract problem, but it doesn’t look like one. It looks like a […]
How Copilot in 30 helps SMB customers try Copilot before they buy
For many small and medium-sized businesses, the biggest barrier to adopting AI is not interest, it is uncertainty. Customers want to know what Copilot can do in their own environment, with their own work, before making a broader commitment. Copilot in 30 gives them that opportunity through a focused, no-cost trial. Customers do not have […]
Shadow AI: What MSPs need to do when clients adopt AI tools without IT approval
Key takeaways Senior decision-makers use unapproved AI tools at more than twice the rate of the staff they manage, 65% against 31%, per TrustedTech and Censuswide research from March 2026. Shadow AI governance is the set of policies, technical controls and review processes an organization uses to find, assess and manage AI tools adopted without […]
Dynamics 365 updates for Sherweb partners — September 2026
There’s a clear theme running through this month’s updates for our Dynamics partners. Microsoft has set an end of sale date for Dynamics NAV, announced a margin reduction on the on-premises licensing channel and confirmed that new Business Central on-premises subscriptions will move to CSP. Taken separately, each is a licensing detail. Taken together, they’re […]
How to offer SOC as a service without building your own security team
Key takeaways SOC as a service lets MSPs deliver 24/7 threat monitoring, detection and incident response under their own brand without hiring a single security analyst. Building an in-house Security Operations Center requires at least five to seven dedicated analysts and $724,000+ in annual payroll before any software or tooling. Choose from three partner delivery […]
