{"id":24755,"date":"2025-07-30T14:30:52","date_gmt":"2025-07-30T18:30:52","guid":{"rendered":"https:\/\/www.sherweb.com\/blog\/?p=24755"},"modified":"2025-07-30T16:03:02","modified_gmt":"2025-07-30T20:03:02","slug":"prepare-your-organization-for-microsoft-365-copilot","status":"publish","type":"post","link":"https:\/\/r-swca2-app15-sherwebbl-change-font-czgcf8cmcjh3asb3.canadacentral-01.azurewebsites.net\/blog\/microsoft-ecosystem\/office-365\/prepare-your-organization-for-microsoft-365-copilot\/","title":{"rendered":"Build a profitable Copilot for Microsoft 365 offer: A guide to preparing your organization for success"},"content":{"rendered":"

By now, many SMBs already have Copilot licenses. The question isn\u2019t whether they\u2019ll use AI \u2014 it\u2019s how you can help them use it profitably.<\/span>\u00a0<\/span><\/p>\n

The end-user benefits of AI are clear: boosted productivity, amplified creativity and time saved. But, for <\/span>ma<\/span>naged service providers (MSPs)<\/span><\/a>, there are different considerations. Most importantly, how can you make money and grow your business with AI tools like Copilot for Microsoft 365?<\/span>\u00a0<\/span><\/p>\n

Let\u2019s explore the opportunity that comes with AI, how you can use Copilot to strengthen client partnerships and how to build a profitable service offer around it.<\/span>\u00a0<\/span><\/p>\n

Want<\/span> a bigger perspective? <\/span>Learn<\/span> how <\/span>smart<\/span> MSPs lead the Copilot conversat<\/span>ion<\/span> <\/span>in thi<\/span>s post<\/span><\/span><\/span><\/a> by Jermaine Clark, <\/span>S<\/span>herweb\u2019s<\/span> Modern<\/span> Work, D365 and Copilo<\/span>t Lead Sales Manager<\/span>.<\/span><\/span>\u00a0<\/span><\/strong><\/p>\n

Is using AI good for your business?<\/h2>\n

AI is not a future trend; it\u2019s a powerful technology already changing the way businesses work.<\/span>\u00a0<\/span><\/p>\n

According to Microsoft, AI adoption is accelerating faster than ever, with tools like ChatGPT reaching 100 million users in just three months (it took Facebook over four years to reach that number and cell phones took 16 years).\u00a0<\/span>\u00a0<\/span><\/p>\n

Beyond the sheer number of users, 87% of organizations believe AI will give them a competitive edge<\/a><\/span>,<\/span> and 70% of people would <\/span>delegate as much as possible to AI<\/span><\/a> to lessen their workload. This demand and curiosity around AI present a real opportunity for MSPs. While SMBs want to use AI tools, they might not know where to start. <\/span>\u00a0<\/span><\/p>\n

That\u2019s where you come in. Investing in AI expertise now establishes you as a trusted guide and partner who can confidently lead clients through AI adoption. It also gives you a competitive edge over other MSPs who are hesitant or unaware of the opportunity. It\u2019s a win-win situation.<\/span>\u00a0<\/span><\/p>\n

Level up your MSP\u2019s AI readiness: Download your free guide to get started today!<\/a><\/h2>\n

Becoming<\/span> a trusted<\/span> Micr<\/span>osoft 365 Copilot<\/span> advi<\/span>sor<\/span><\/span><\/h2>\n

For many SMBs, <\/span>Copilot for Microsoft 365<\/span><\/a> is their entry point into AI. Microsoft\u2019s AI companion seamlessly integrates with the <\/span>Micr<\/span>osoft 365<\/span><\/a> apps many of us already know and use daily\u2014Teams, Word, Excel, PowerPoint, Outlook and more. This familiarity and functionality, combined with <\/span>enterp<\/span>rise-grade security<\/span><\/a>, position Copilot as the AI tool of choice for SMBs.<\/span>\u00a0<\/span><\/p>\n

When it comes to selling Copilot, however, it goes beyond just selling a license. There is no one-size-fits-all approach, so this is a real opportunity for MSPs to step into an advisory role and guide their customers through the AI adoption process. This is your chance to build trust and strengthen your partnership while helping them maximize their benefits from this tool.<\/span>\u00a0<\/span><\/p>\n

This advisory mindset is also key to bridging the gap between selling licenses and creating a unique and profitable offer that adds value for your clients and boosts your bottom line. Let\u2019s explore how to do that.<\/span>\u00a0<\/span><\/p>\n

How to build a profitable Copilot offer<\/h2>\n

One of the top ways to make Copilot profitable is to lead with your advisory expertise. Create your own unique offer by packaging complementary services around Copilot. These services help differentiate your offer, increase your margins and enhance customer satisfaction with AI and your MSP.<\/span>\u00a0<\/span><\/p>\n

One way of building your service offering is to align with the Copilot deployment journey: getting clients AI-ready, selling and deploying Copilot and post-adoption management.<\/span>\u00a0<\/span><\/p>\n

You don\u2019t have to do everything\u2014start by c<\/span>hoosing the categories that match your strengths. <\/span>Focus on your areas of expertise and identify where most of your clients are in their AI journey. This will help you define your services and show their value.<\/span>\u00a0<\/span><\/p>\n

You also don\u2019t have to start from scratch. You may already offer similar professional services that you can tailor to the Copilot journey. Leverage Microsoft and <\/span>Sherweb resources<\/span><\/a> to start building your service offering.<\/span>\u00a0<\/span><\/p>\n