{"id":25541,"date":"2025-06-16T02:22:21","date_gmt":"2025-06-16T06:22:21","guid":{"rendered":"https:\/\/www.sherweb.com\/blog\/?p=25541"},"modified":"2025-06-17T01:54:15","modified_gmt":"2025-06-17T05:54:15","slug":"fix-broken-finance-processes-business-central","status":"publish","type":"post","link":"https:\/\/r-swca2-app15-sherwebbl-change-font-czgcf8cmcjh3asb3.canadacentral-01.azurewebsites.net\/blog\/microsoft-ecosystem\/dynamics-365\/fix-broken-finance-processes-business-central\/","title":{"rendered":"Broken finance processes are costing your clients. Fix them with Business Central."},"content":{"rendered":"<p><strong>When finance workflows break down, businesses feel it.<\/strong><\/p>\n<p>Manual processes, spreadsheet sprawl, inconsistent approvals, and disconnected systems do more than drain productivity\u2014they open the door to financial risk, client frustration and stalled growth. And for partners supporting clients in this space, the conversation goes beyond software.<\/p>\n<p>Partners need to show clients how modern tools like <a href=\"https:\/\/www.sherweb.com\/business-apps\/dynamics-365\/\">Dynamics 365<\/a> Business Central and <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/business-central\/dev-itpro\/powerplatform\/powerplatform-integration-overview\">Power Platform<\/a> can automate core finance operations, reduce human error, and unlock better decision-making. From invoice headaches to reporting challenges, here\u2019s how Microsoft\u2019s business apps help finance teams move faster, with fewer errors and better visibility.<\/p>\n<h2>8 common finance processes where clients lose time and money<\/h2>\n<p>Here are the core finance functions where inefficiencies cost businesses time, money, and peace of mind:<\/p>\n<ol>\n<li><strong> Accounts Payable (AP)<\/strong><br \/>\n<em>Process:<\/em> Managing vendor invoices, approvals, and payments.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Manual data entry from paper or email invoices<\/li>\n<li>Approval delays and lack of accountability<\/li>\n<li>Duplicate or missed payments<\/li>\n<li>Limited visibility into outstanding liabilities<\/li>\n<li>Fraud risks due to poor controls<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong> Accounts Receivable (AR)<\/strong><br \/>\n<em>Process:<\/em> Invoicing customers, tracking payments, managing collections.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Delayed or inaccurate invoicing<\/li>\n<li>Poor customer communication<\/li>\n<li>High Days Sales Outstanding (DSO)<\/li>\n<li>Inefficient collections processes<\/li>\n<li>Payment disputes slow down cash flow<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Budgeting &amp; Forecasting<\/strong><br \/>\n<em>Process:<\/em> Planning and projecting financial performance.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Reliance on spreadsheets and email<\/li>\n<li>Manual data gathering slows down forecasting<\/li>\n<li>Inaccurate or outdated assumptions<\/li>\n<li>No easy way to model different scenarios<\/li>\n<li>Siloed collaboration across departments<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Financial Reporting &amp; Compliance<\/strong><br \/>\n<em>Process:<\/em> Preparing internal reports and meeting external requirements.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Disconnected or non-standardized data sources<\/li>\n<li>Time-consuming reconciliations<\/li>\n<li>Risk of reporting errors or omissions<\/li>\n<li>Difficulty complying with GAAP, IFRS, or SOX<\/li>\n<li>Weak audit trails<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> General Ledger (GL) Management<\/strong><br \/>\n<em>Process:<\/em> Recording and maintaining all financial transactions.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Manual journal entries and account coding errors<\/li>\n<li>Delayed month-end or year-end close<\/li>\n<li>Poor integration with operations systems<\/li>\n<li>Lack of real-time financial data<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"6\">\n<li><strong> Expense Management<\/strong><br \/>\n<em>Process:<\/em> Handling employee expense submissions and reimbursements.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Manual claim submissions and approvals<\/li>\n<li>Non-compliant or fraudulent claims<\/li>\n<li>Slow reimbursement timelines<\/li>\n<li>No link to credit card or bank data<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"7\">\n<li><strong> Procure-to-Pay (P2P)<\/strong><br \/>\n<em>Process:<\/em> Purchasing goods and services and managing vendor payments.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Fragmented approval workflows<\/li>\n<li>Maverick or unauthorized spending<\/li>\n<li>Inconsistent PO processes<\/li>\n<li>Poor vendor collaboration<\/li>\n<li>Invoice mismatches between PO, receipt, and invoice<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"8\">\n<li><strong> Order-to-Cash (O2C)<\/strong><br \/>\n<em>Process:<\/em> Managing customer orders, invoicing, and collections.<br \/>\n<em>Common pain points:<\/em><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Manual order entry errors<\/li>\n<li>Credit approval bottlenecks<\/li>\n<li>Invoicing delays<\/li>\n<li>Inefficient cash application<\/li>\n<li>Poor client experience due to dispute resolution delays<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Solving operational inefficiencies with Business Central and Power Platform<\/h2>\n<p>Once these challenges are mapped, the solution becomes clear. <a href=\"https:\/\/www.sherweb.com\/blog\/tag\/business-central\/\">Dynamics 365 Business Central<\/a> helps standardize and streamline these processes with automation, reporting, and tight system integration. And when paired with the Power Platform, it unlocks even more value with low-code customization, intelligent automation, and actionable insights.<\/p>\n<p>Below is a breakdown of how each pain point is addressed:<\/p>\n<table style=\"height: 946px;\" width=\"654\">\n<tbody>\n<tr>\n<td><strong>Process<\/strong><\/td>\n<td><strong>Common Pain Points<\/strong><\/td>\n<td><strong>Business Central Capabilities<\/strong><\/td>\n<td><strong>Power Platform Enhancements<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Accounts Payable<\/strong><\/td>\n<td>Manual entry, late payments, duplicates, fraud risk<\/td>\n<td>Automated invoice processing, vendor management, 3-way match<\/td>\n<td>Power Automate for approvals, AI Builder for OCR invoice scanning<\/td>\n<\/tr>\n<tr>\n<td><strong>Accounts Receivable<\/strong><\/td>\n<td>Delayed invoicing, poor collections, high DSO<\/td>\n<td>Automated invoicing, customer ledger, reminders<\/td>\n<td>Power Automate for dunning letters, Power BI for aging reports<\/td>\n<\/tr>\n<tr>\n<td><strong>Budgeting &amp; Forecasting<\/strong><\/td>\n<td>Spreadsheet dependency, slow consolidation<\/td>\n<td>Budget control, actual vs. budget reports<\/td>\n<td>Power BI for scenario modeling, Excel + Power Query integration<\/td>\n<\/tr>\n<tr>\n<td><strong>Financial Reporting<\/strong><\/td>\n<td>Manual reconciliations, audit trail gaps<\/td>\n<td>Account schedules, dimensions, audit logs<\/td>\n<td>Power BI dashboards, paginated reports, Excel exports<\/td>\n<\/tr>\n<tr>\n<td><strong>General Ledger<\/strong><\/td>\n<td>Journal errors, slow close, no visibility<\/td>\n<td>Chart of accounts, recurring journals, templates<\/td>\n<td>Power Automate for GL approvals, Power Apps journal apps<\/td>\n<\/tr>\n<tr>\n<td><strong>Expense Management<\/strong><\/td>\n<td>Manual claims, fraud, slow reimbursements<\/td>\n<td>Employee reimbursements, built-in approvals<\/td>\n<td>Power Apps for mobile expense submission, AI Builder for receipts<\/td>\n<\/tr>\n<tr>\n<td><strong>Procure-to-Pay (P2P)<\/strong><\/td>\n<td>Maverick spend, poor PO consistency<\/td>\n<td>Purchase orders, approval hierarchies<\/td>\n<td>Power Automate for PO workflows, Power Apps for mobile purchasing<\/td>\n<\/tr>\n<tr>\n<td><strong>Order-to-Cash (O2C)<\/strong><\/td>\n<td>Order entry errors, billing delays<\/td>\n<td>Sales orders, invoicing, credit checks<\/td>\n<td>Power Apps for order entry, Power BI for DSO dashboards<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>What efficient finance teams need to succeed<\/h2>\n<p>Business Central delivers structured, dependable processes\u2014but Power Platform enables agility and customization without needing dev resources. Here\u2019s how each component adds value:<\/p>\n<ul>\n<li><strong>Power Automate:<\/strong> Automates repetitive approvals, emails, alerts, and system updates.<\/li>\n<li><strong>Power BI:<\/strong> Transforms raw data into live dashboards that highlight financial KPIs.<\/li>\n<li><strong>Power Apps:<\/strong> Enables mobile or role-based custom apps for purchasing, journal entries, or expenses.<\/li>\n<li><strong>AI Builder:<\/strong> Scans receipts or invoices and extracts key details to reduce data entry.<\/li>\n<\/ul>\n<p>For partners, helping clients harness this stack means offering solutions that flex with evolving business needs.<\/p>\n<p><strong>What success looks like: KPIs to watch<\/strong><\/p>\n<p>Once processes are streamlined, the real win is in the metrics. Here are a few finance KPIs you can track and improve with the Microsoft stack:<\/p>\n<ul>\n<li>Days Sales Outstanding (DSO)<\/li>\n<li>Invoice cycle time<\/li>\n<li>PO approval time<\/li>\n<li>Budget variance accuracy<\/li>\n<li>Expense reimbursement cycle time<\/li>\n<li>Month-end close duration<\/li>\n<li>Audit readiness score<\/li>\n<\/ul>\n<p>With Power BI, these KPIs become real-time dashboards\u2014not buried Excel tabs.<\/p>\n<h2>A smarter path to finance modernization<\/h2>\n<p>Finance transformation doesn\u2019t require a massive overhaul, just the right solutions and the right partner to guide clients toward a smarter technology stack.<\/p>\n<p>Partners who understand both the finance pain points and the Microsoft solution stack are better positioned to lead strategic conversations with clients. With Business Central and Power Platform, you\u2019re not just offering software\u2014you\u2019re delivering a modern financial foundation designed to drive efficiency, improve business productivity, and support streamlined processes, real-time insights, and automation.<\/p>\n<p><strong>Ready to bring modern finance to your clients? Discover how Sherweb helps partners deploy, support and grow with <a href=\"https:\/\/info.sherweb.com\/business-central-growth?_gl=1*14sfswp*_gcl_au*MzE0NDkyNDExLjE3NDkwNzIzMzQ.\">Business Central<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When finance workflows break down, businesses feel it. Manual processes, spreadsheet sprawl, inco","protected":false},"author":177,"featured_media":25543,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[652],"tags":[1010,1070],"class_list":["post-25541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-365","tag-business-central","tag-d365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix broken finance processes with Business Central | Sherweb<\/title>\n<meta name=\"description\" content=\"Fix broken finance workflows with Business Central and Power Platform for faster processes, fewer errors, better insights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/fix-broken-finance-processes-business-central\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix broken finance processes with Business Central | Sherweb\" \/>\n<meta property=\"og:description\" content=\"Fix broken finance workflows with Business Central and Power Platform for faster processes, fewer errors, better insights.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/fix-broken-finance-processes-business-central\/\" \/>\n<meta property=\"og:site_name\" content=\"Sherweb\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sherweb\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-16T06:22:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-17T05:54:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/r-swca2-app15-sherwebbl-change-font-czgcf8cmcjh3asb3.canadacentral-01.azurewebsites.net\/blog\/wp-content\/uploads\/How-BC-streamlines-workflows-1200x480-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"The Sherweb Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SherWeb\" \/>\n<meta name=\"twitter:site\" content=\"@SherWeb\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The Sherweb Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/fix-broken-finance-processes-business-central\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.sherweb.com\/blog\/microsoft-ecosystem\/dynamics-365\/fix-broken-finance-processes-business-central\/\"},\"author\":{\"name\":\"The Sherweb Team\",\"@id\":\"https:\/\/www.sherweb.com\/blog\/#\/schema\/person\/42a19dccace310904575a5656cc20976\"},\"headline\":\"Broken finance processes are costing your clients. 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