Sherweb’s Microsoft updates for MSPs — August 2026
Short on time? Here’s a quick audio breakdown of the top six updates this month. To learn more, you can jump ahead to where the audio left off. Most of what Microsoft announced this month lands in 2027, which makes August a good month for planning rather than scrambling. There is one thing to handle now though: if you have customers on […]
Why most MSP security stacks are stronger at Protect than Identify
Take five minutes and list every security tool you sell. Next to each one, write one of two labels: Stops problems. This includes firewalls, endpoint detection and response, email filtering, patch automation, MFA. Finds problems. Think asset discovery, vulnerability scanning, risk assessment, penetration testing. Most lists come back lopsided, and the weight sits on the […]
AI in the helpdesk for MSPs: What to automate and what to keep human
Every growing MSP hits the same wall. Ticket volume climbs faster than you can hire experienced techs to handle it. Escalations stack up, onboarding drags and the knowledge that keeps service running lives in a few senior engineers’ heads, leaving a little more every time someone moves on. That’s the reason AI in the helpdesk […]
Cloud migration trends Microsoft Dynamics partners need to know in 2026
TLDR: Microsoft is sunsetting Dynamics GP and other legacy on-premises products. For Dynamics partners, this isn’t just a product lifecycle story. It’s a defining moment to lead clients through cloud migration, build recurring revenue, and differentiate your practice. Here are six cloud migration trends that should be on every Dynamics partner’s radar right now. Migration, […]
Sherweb’s Microsoft updates for MSPs — July 2026
Microsoft packed a lot into July, headlined by new agentic experiences in Microsoft 365 Copilot and a new usage-based billing model to go with them. On top of that, the July 1 price increases are now in effect, and Microsoft has rolled out a fresh set of FY27 promotions worth putting to work. Here’s what […]
