How to use Copilot for Microsoft 365: Practical examples of Copilot Agents
Struggling to show your clients the real value of Copilot for Microsoft 365? The good news is small to medium business (SMB) employees want to use AI tools. According to Microsoft’s Work Trend Index Annual Report, 75% of people are already using them at work. This rapid rise in the popularity of generative AI tools […]
4 strategies MSPs can use to lead the Copilot conversation with confidence
This post is written by Jermaine Clark, Modern Work, D365 and Copilot Lead Sales Manager at Sherweb. In these blogs, we’ll delve into the strategies, opportunities and challenges surrounding AI adoption for MSPs, starting with the conversations they need to lead around Microsoft 365 Copilot. You don’t need to be an AI expert to lead, […]
Why AI demands a next-gen detection & response strategy for MSPs
AI threat detection for MSPs is no longer optional, it’s becoming essential for securing Copilot and other AI-powered tools. AI adoption is accelerating and for managed service providers (MSPs), that means a shift in how client environments need to be secured. Tools like Microsoft Copilot interact with large volumes of sensitive business data across Microsoft […]
Data security in AI: How MSPs can prevent costly breaches & leaks
AI is one of a managed service provider’s (MSPs) biggest assets and greatest responsibilities. While AI tools like Microsoft Copilot can drive massive productivity gains, they also bring existing data security issues to the surface. That’s because AI interacts with vast volumes of structured and unstructured data—files, emails, chats, calendars—based on user access. If environments […]
MFA & Conditional Access: The AI security essentials MSPs can’t ignore
Identity and access management (IAM) has moved to the front lines of AI readiness. As more businesses explore Microsoft Copilot and other AI-integrated platforms, MSPs are under pressure to ensure client environments are ready, before those tools go live. That means tightening controls around who can access data, how AI interacts with business systems, and […]
