Sherweb’s Microsoft monthly updates for MSPs — May 2026
May is a busy month on the Microsoft calendar. There are pricing changes to consider, new products to start having conversations about and some administrative updates that affect how you manage customer subscriptions and permissions. This post pulls together the updates from Microsoft’s May announcements that are most relevant to MSPs. We’ve organized them by category so […]
Secure AI for SMBs: How MSPs can support with Microsoft Copilot Business, Purview and Defender Suites for Business Premium
AI tools are now a part of everyday work. From drafting emails to summarizing documents, the productivity gains are clear. What’s easier to overlook are the security risks tied to AI use. Without the right safeguards in place, company data can be exposed as AI tools are adopted. Most SMBs don’t have a dedicated security team to manage this on their own, so they’re particularly at risk. This is where MSPs can play a key role in guiding their SMB customers through secure AI adoption and use. To help MSPs […]
Build a profitable Copilot for Microsoft 365 offer: A guide to preparing your organization for success
By now, many SMBs already have Copilot licenses. The question isn’t whether they’ll use AI — it’s how you can help them use it profitably. The end-user benefits of AI are clear: boosted productivity, amplified creativity and time saved. But, for managed service providers (MSPs), there are different considerations. Most importantly, how can you make […]
How to use Copilot for Microsoft 365: Practical examples of Copilot Agents
Struggling to show your clients the real value of Copilot for Microsoft 365? The good news is small to medium business (SMB) employees want to use AI tools. According to Microsoft’s Work Trend Index Annual Report, 75% of people are already using them at work. This rapid rise in the popularity of generative AI tools […]
4 strategies MSPs can use to lead the Copilot conversation with confidence
You don’t need to be an AI expert to lead, but when a client brings up Microsoft 365 Copilot, they’re not looking for a sales pitch. They’re looking for direction. Most MSPs have the technical knowledge. Fewer know how to frame that knowledge in terms clients actually care about: clarity, productivity and results. That’s where […]
