Shadow AI: The hidden security risk in your clients’ browsers
You might have firewalls and discovery scans in place, but a new kind of risk is slipping right past them. Your clients’ employees just want to get their work done faster, but that drive for efficiency is creating a massive blind spot. We call it shadow AI, and it happens when employees grab AI tools like ChatGPT, Claude or even sneaky AI features baked […]
Top 5 security priorities for MSPs in 2026
It’s officially 2026 and it’s the season of reinvention, new goals and #NewYearNewMe posts on social media. For MSPs though, it’s a time to refocus our efforts on security and risk management for our clients. The threat landscape has evolved rapidly, and the tools and tactics that worked last year may not be enough to protect against today’s attacks. With that in mind, here are the […]
Build a profitable Copilot for Microsoft 365 offer: A guide to preparing your organization for success
By now, many SMBs already have Copilot licenses. The question isn’t whether they’ll use AI — it’s how you can help them use it profitably. The end-user benefits of AI are clear: boosted productivity, amplified creativity and time saved. But, for managed service providers (MSPs), there are different considerations. Most importantly, how can you make […]
How to use Copilot for Microsoft 365: Practical examples of Copilot Agents
Struggling to show your clients the real value of Copilot for Microsoft 365? The good news is small to medium business (SMB) employees want to use AI tools. According to Microsoft’s Work Trend Index Annual Report, 75% of people are already using them at work. This rapid rise in the popularity of generative AI tools […]
4 ways AI in Business Central is redefining finance and operations for SMBs
There’s a quiet transformation happening inside Microsoft Dynamics 365 Business Central, and it’s not just about adding AI prompts to workflows. It’s about moving toward business systems that think ahead, take action, and adapt in real time. Microsoft’s vision for Business Central is evolving from a traditional business management platform into something more autonomous. Copilot […]
